Cruiz Alexander
Senior Customer Success Account Manager @Microsoft
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WORK HISTORY
Senior Customer Success Account Manager @Microsoft
EDUCATION
University of Maryland - Robert H. Smith School of Business
Master's degree, Accounting and Business/Management
Bowie State University
Bachelors of Science, Accounting
Capella University
Doctor of Philosophy - PhD, Accounting
ABOUT CRUIZ ALEXANDER
Dr. Cruiz Alexander is a results-driven professional with extensive experience in consulting, program management, leadership, and organizational strategy. Expertise in fostering high-performing work environments through effective performance feedback mechanisms and job satisfaction key performance indicators. Adept at designing and implementing feedback-driven frameworks that enhance employee engagement, productivity, and organizational effectiveness. Proven ability to develop and enforce IT governance frameworks, drive strategic decision-making, and implement robust internal control environments. Strong track record in advising senior leadership, managing cross-functional teams, and leveraging data-driven insights to optimize business processes
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