Chetan Tiwari

Senior Manager @TATA AIG General Insurance Company Limited

Noida, IN

Responsible for managing and leading claim investigations across the North region for Health and Personal Accident (PA) claims. Ensuring timely and effective resolution of suspicious and high-value claims through in-depth field and digital investigations. Coordinating with hospitals, service providers, internal teams, and external investigation agencies to identify fraud patterns and reduce claim leakage. Conducting root cause analysis, fraud trend identification, and preparing detailed investigation reports for decision-making.🤝 Liaising with Legal, Underwriting, and SIU teams to strengthen fraud controls and assist in process improvements. Handling critical escalations and ensuring adherence to company guidelines and regulatory compliance.

Hemwati Nandan Bahuguna Garhwal University

Bachelor's of Physiotherapy, Physical Therapy/Therapist