Charles D. Mitchell
Quality Assurance Engineer @365 Retail Markets
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WORK HISTORY
Quality Assurance Engineer @365 Retail Markets
Troy, MI, US
Develop Test Plans and Manual testcases requirements and negative tests to uncover any possible production defects after reviewing specifications. Document Bugs and follow up on status of fixes.• Document test results and evidence.• Designing and developing test automation scripts in Java, Selenium or similar. Use test automation guidelines and analyze results.Execute tests and research issues in software through testing.Collaborating with QA team and Software Developers to develop solutions. Review associated documentation for quality prior to feature launch. Research new testing processes and tools to suggest improvements.
EDUCATION
Wayne County Community College District
Associates, Computer Science programming
Post University
Bachelors Computer Science, Database Management
American InterContinental University
MIT Masters Of Information Technology , IT project management
Colorado Technical University
Doctor of Computer Science, Big Data Analytics
ABOUT CHARLES D. MITCHELL
To obtain a position in Jr.database management or Jr. project management with the opportunity for advancement.Install, test, and repair computers. Track whereabouts of all IT equipment via asset tag program. Maintain, troubleshoot, and repair IT equipment as well as improve infrastructure. Research new equipment and software and assist in purchasing process. Test new programs developed by IT department, help eliminate bugs and errors, ensure ease of us for end-user. Install new programs on computers. Provide technical support for all staff, via phone, email or on site. Assist the IT staff and other departments as needed. Active Directory, C Programming, C++ Programming, Java Programming, Java Script. UNIX, Visual Basic. Oracle 12c, Microsoft SQL.My goals are to obtain my PHd. in the next 4 years and continue to better my DBA skills.Specialties: Advanced support of various desktop Operating Systems including Windows Vista, Windows Windows7,Windows10 and Windows XP.• Responsible for setting up and configuring IT infrastructure (Hardware and Software) • Active Directory password resets • Strong troubleshooting skills • IT support of PC Hardware, peripherals, and Software • provided technical assistance for customers as well as clients. • Heavy Support of MS Office Suites (95-16)
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