David Lam
Manager, Quality Engineering at endpoint Clinical
- Role
- Quality Engineering Manager at Endpoint Clinical
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About David Lam
Senior leader with 10+ years of experience and expertise in Quality Assurance for products and services for high production environments supporting the world\'s leading pharmaceutical, biotech, research and medical device organizations. Adept at building, developing, and motivating high-performance teams while successfully converting 100% of engineering team to automation engineers. Instrumental in leveraging data-driven insights to redesign processes and procedures to reduce redundancies, improve productivity, and increase testing coverage activities. Areas of Expertise includes: • Metrics Driven Performance (KPIs) • Continuous Integration/Continuous Deployment • Mobile Testing (iOS and Android) • Real Device and Emulators testing • Proficient in learning tools • Scrum and Waterfall Methodology • Manual and Automation (API and UI) Strategy • Training and Career Development • Data Analysis and Reports • Quality Assurance • Success in Advocacy Relationships
Experience
Quality Engineering Manager
Sep 2020 — Present · San Francisco, CA, US
As part of the Product Development management team, work closely with Product Management, Architecture, and Software Development to ensure product strategy and implementation is aligned with the company business strategy and goals.• Define testing strategies and manage them in agreement with all relevant stakeholders.• Responsible for software testing delivery on time, within budget, as per specifications and in accordance with regulatory quality requirements.• Review and provide feedback on product specifications and software development decisions to ensure scalable and compliant testing, early defect prevention, and performance.• Review and provide feedback on product and architectural decisions to ensure product compliance to regulatory requirements.• Design and implement skill development programs that aligned with team members\' career goals, resulting in improved competencies and increased job satisfaction.• Collaborate with team members to troubleshoot complex technical challenges, fostering a collaborative problem-solving culture.• Keep abreast with emerging technologies and integrate them into the testing processes. Stay up to date with US, EU and other international regulatory requirements to ensure the product remains compliant with current and future requirements.• Involved in CAPA and audits discussions with clients on on-going findings and process improvements. • Create and maintain SOPs and documentations for compliance purposes.
Education
Cabrillo College
Accounting, Economics
2002 — 2003
City College of San Francisco
N/A, Prerequisites classes
2001 — 2002
University of California, Santa Cruz
BA, Business Management Economics
1997 — 2004
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