Doug Palmer

About Doug Palmer

Executive Summary -> https://drive.google.com/file/d/1cH8ysBDKJIobNvY1YC_W4cB0KS_5OIq5/view?usp=sharing I have been in the Software Testing field since the late 90s, starting from manual test execution, to architecture and approach to an automated testing process, to Leading\\Managing Testing Teams and performing training and assessments on Quality Tools. I have over 10 years of experience using HP (Microfocus) Products and have statistical tracking experience using MS Excel and VBA. My personality lends itself well to being a problem solver and communicator; together these traits and skills aid me in the prevention of future quality issues that can impact overall software\\hardware product and Project Team processes. I perform well in positions where I am Managing\\Leading\\Coordinating Project Team Testing efforts as well as overall project Team processes and addressing any test tracking and work execution problems such that projects stay within budget and time frames. Specialties: I would consider myself an all-around asset to any Project Team, have it be in a testing related position or process position with hardware or software product. I can be a forward thinker while being an on-time performer. I have a excellent track record of building and working with teams containing multiple levels of Dev/BA/Testing experience, corporate titles as well as containing members of multi-cultural backgrounds. I am able to listen as well as speak up when required in order to provide the best quality item or process to the end customer have it be internally or externally facing.

Experience

1. Senior Quality Assurance Consultant

   Ideahelix

   Apr 2025 — Present · Batavia, NY, US

Education

• Genesee Community College

  Associate of Arts and Sciences - AAS

  1985 — 1987

• State University of New York College at Brockport

  Incomplete

  1991 — 1993

• Almeda College & University

  BS

  2000 — 2003

• AMEDD Center and School

  Combat Medic, 91B

  1992 — 1993