David Miller
Senior Technical Account Manager @DataDome
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WORK HISTORY
Senior Technical Account Manager @DataDome
Dedicated Technical Account Manager for enterprise clients-Coordinate with pre-sales teams and conduct technical on-boarding of new clients -Administer training sessions for all services catered to each client based on their needs-Lead monthly technical reviews of the client\'s infrastructure to ensure they are using the product in the most optimized manner, and it is functioning to their highest expectations-Partake in quarterly business reviews to ensure clients are utilizing the products and consumption to their fullest extent to guarantee the best value while identifying opportunities for growth in the business relationship-Manage ongoing technical topics for clients and ensure all topics are resolved by Support teams in a timely manner-Liaise with internal teams on advanced topics related to server-side and client-side integrations, infrastructure, networking, and detection engine while fostering positive inter-team relationships to guarantee successful collaboration and resolutions-US Team Lead for advanced technical topics-Lead technical training sessions for team-Ensure new hires are trained and team is up to date on new technical product offerings
EDUCATION
Texas A&M University
B.A., History
freeCodeCamp
Full Stack Web Development Certification, Computer Software Engineering
Blinn College
None, History
SKILLS
ABOUT DAVID MILLER
Texas A&M graduate. Network Specialist with management, training, and sales experience.Certifications:CCNA Routing and SwitchingCompTia Security+AWS Solutions Architect AssociateAWS Cloud PractitionerAzure FundamentalsTraining in Progress:CySa+AWS Developer AssociateAWS Solutions Architect Professional
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