Daniel Henderson
🧠 “We are what we repeatedly do. Excellence, therefore, is not an act but a habit.” - Aristotle | 💡Experience Innovator | ☕️ Coffee Connoisseur | 🍮 Idea Chef | 🌄 Adventure Athlete | 🪄 Workflow Wizard
- Role
- Senior Customer Experience Manager at Estes Forwarding Worldwide
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Daniel Henderson
As a seasoned customer experience innovator, identifying solutions to problems comes naturally. Collecting data in various forms, transforming it into actionable insights, and executing change is my speciality. When people leave with a smile because they know they are valued in each conversation, interaction, and experience, my mission is accomplished.
Experience
Senior Customer Experience Manager
May 2022 — Present · Richmond, VA, US
Education
Roanoke College
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
2009 — 2013
Skills
- Social Media Marketing
- Goal Setting
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Project Management
- Microsoft Office
- Data Analysis
- Business Strategy
- Budgets
- Community Outreach
- Microsoft Publisher
- Spss
- Information Systems
- Customer Service
- Indesign
- Event Planning
- After Effects
- Photoshop
- Access
- Social Media
- Illustrator
- Social Networking
- Volunteering
- Business Analysis
- Leadership
- Premiere
- Marketing Strategy
- Teamwork
- Marketing Research
- Public Speaking
- Microsoft Exchange
- Research
- Microsoft Word
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