Bailey Xaysanavongphet

Upscale Restaurant Management | Transforming Service Standards | Expert in Team Leadership, Operations, & Marketing

Role
General Manager at Mc Cuisines
Location
Raleigh, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Bailey Xaysanavongphet

Self-motivated and optimistically committed to achieving goals through focus, discipline, and communication. Aspiring entrepreneur with interests in technology and behavioral thinking, influential to promoting mindful and progressive policies. Committed to gaining experience and knowledge, while building a diversified network.Determined - Detail Oriented - Dependable

Experience

  1. General Manager

    Mc Cuisines

    Jul 2024 — Present · Cary, NC, US

    Directed daily operations of a high-volume, upscale restaurant generating over $1M in annual revenue- Maintained exceptional operational standards, consistently achieving a 99 health inspection score and a 4.9 OpenTable guest rating- Redesigned the wine list to enhance guest experience and sales, organizing a 200+ bottle program by region and varietal for improved accessibility- Managed full beverage program including inventory, ordering, and cost control for spirits and wine, supporting profitability goals- Executed marketing and promotional initiatives, strengthening guest engagement and supporting revenue growth- Cultivated strong guest relationships by documenting and leveraging guest preferences, dietary restrictions, and unique details to deliver highly personalized dining experiences and drive repeat business- Planned and executed private events and in-house experiences, including restaurant buyouts, wine socials, and curated wine dinners- Recruited, trained, and developed staff, driving service consistency and team performance- Led the transition from Aloha to Toast POS, managing menu integration, system configuration, and staff training to streamline operations

Education

  • Freedom High School

    Diploma

    2010 — 2014

  • University of North Carolina Wilmington

    Bachelor of Science - BS, Marketing Strategy

    2017 — 2020

  • Western Piedmont Community College

    Associate of Arts (A.A.), Transfer program

    2014 — 2016

  • University of North Carolina Wilmington

    Bachelor of Science - BS, Business Analytics

    2017 — 2020

Skills

  • Microsoft Office
  • Customer Service
  • Microsoft Excel
  • Management
  • Microsoft Word
  • Powerpoint
  • Public Speaking
  • Research
  • Project Management
  • Leadership

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Bailey Xaysanavongphet — General Manager at Mc Cuisines in Raleigh, NC, US | Unifers