Doug Vance

About Doug Vance

My team and I are building a one-of-a-kind AI-powered suite of customer-facing products at Baylor Scott & White Health, a $17 billion health system based in Dallas, Texas. We are transforming what has historically been a transactional, legacy product to one that provides on-demand and proactive healthcare offerings for our millions of customers and patients.As for me, I\'m a consumer oriented Product Management leader with a demonstrated history of driving growth for global media brands, health tech companies, seed-stage gaming startups, and everything in between. My approach to leading teams blends a focus on immediate, quantifiable impact with a mindful approach to building and managing mission-driven product and technology teams, ensuring we drive outcomes while having fun and experiencing personal growth.

Experience

1. Vice President, Digital

   Baylor Scott & White Health

   Oct 2024 — Present

   Developing and executing on an AI-first platform strategy for customer & patient engagement- Building a team of mission-driven product and technology folks who want to do good by driving innovation in customer-facing healthcare offerings (ping me if you want to join up!)- Applying a modern data-informed approach alongside primary qualitative research to deliver demonstrably improved patient health outcomes, customer satisfaction, and system-wide retention

Education

• Washington University in St. Louis

  Bachelor's degree, Political Science, Marketing

Skills

• Mobile Internet
• Digital Marketing
• Mobile Applications
• Digital Asset Management
• Product Development
• Social Media
• SEO
• Digital Distribution
• Web Analytics
• Strategy
• E-Commerce
• Business Strategy
• Product Marketing
• Strategic Partnerships
• Creative Strategy
• Management
• Digital Video
• Digital Media
• Product Management
• Competitive Analysis
• Digital Strategy
• Startups
• A/B Testing