Doug Baker

About Doug Baker

Experienced Network Operations Manager with a demonstrated history of working in the higher education industry. Skilled in Office 365 Migrations and Mangement, Managing Server and Network Infrastructure, Disaster Recovery design, SQL & SQL Server Reporting Services (SSRS), Telco Management, Customer Service, And management of Technical Support teams. Strong operations professional with a Bachelors of Arts focused in Social Sciences from Biola University.

Experience

1. Senior Cyber Security Architect Iv

   Patriot Consulting Technology Group

   Jan 2024 — Present

   Serve as organizational lead for Microsoft Defender for Endpoint, owning technical strategy, design standards, advanced delivery, and SOW Development• Lead high-impact customer delivery projects across the Microsoft security platform• Developed the organization’s Microsoft Purview service, defining architecture, delivery methodology, and best practices• Establish technical patterns, security baselines, and reference architectures adopted across customer engagements• Lead cross-training efforts for engineers and architects, accelerating skill development and platform depth across the team• Mentor and onboard new engineers, reducing ramp-up time and improving delivery consistency• Drive business and delivery reporting through Power BI, enabling visibility into utilization, delivery performance, and service outcomes

Education

• Biola University

  Bachelors of Arts, Social Sciences

  2008 — 2010

Skills

• General Awesomeness
• Office 365
• Leadership
• Project Management
• Help Desk Support
• Customer Service
• Wordpress
• Microsoft Sql Server
• Troubleshooting
• Microsoft Excel
• Problem Solving
• Servers
• Microsoft Crm
• Email Marketing
• Virtualization
• Html
• Windows
• Ssrs
• Microsoft Office
• Hyper-V
• Report Writing
• System Administration
• Windows Azure