Douglas Wilson

Global Head of Technical Operations @PPRO Financial Ltd

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Global Head of Technical Operations @PPRO Financial Ltd

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Munich, DE

Lead the evolution of Technical Operations at PPRO, fostering empowered, resilient teams focused on operational excellence.• Championed shared accountability and collaboration across functions to deliver stability with speed and insight.• Streamlined systems to respond to change, uncover insights, and scale decisions, making operational excellence a force multiplier for the business.

SKILLS

IT StrategyIntegrationSqlProject ManagementTeam ManagementIT Service ManagementAccount ManagementChange ManagementE-CommerceService DeliveryLeadershipTechnical SupportBusiness AnalysisSoftware Project ManagementItilService Management

ABOUT DOUGLAS WILSON

At PPRO, I lead the evolution of technical operations into a high-impact, globally aligned business operations center that’s not just reactive but predictive, collaborative, and deeply connected to the business.I believe great operations start with great people. My approach is centered on building empowered, resilient teams who lead with clarity, take ownership, and thrive in complexity. By fostering trust, aligning across functions, and championing shared accountability, we deliver stability with speed and insight with action.I’m passionate about shaping systems that serve people and outcomes, streamlining how we respond to change, uncover insights, and scale decisions. Whether through better visibility, stronger partnerships, or thoughtful use of AI, I’m focused on making operational excellence a force multiplier for the business.We move forward as one team, with purpose, pride, and a relentless drive to improve.

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