Douglas Wills

About Douglas Wills

As a seasoned designer, innovator, and cultural navigator, I have a proven track record of success in driving long-term, CEO-led, cultural transformation projects for Fortune 100 companies. I specialize in leading teams through complex design and innovation projects and take pride in sharing my expertise in design thinking methods with clients. My experience spans a wide range of industries, from airlines to steel to consumer goods. However, my passion lies in my work in Seoul, South Korea, where I spent five years on-the-ground embedding design thinking practices within the country\'s leading telecom companies. My leadership style is focused on fostering a stimulating atmosphere in which my teams can thrive. I believe in empowering team members to take ownership of their work while providing guidance and support to ensure the initiative\'s success. Specialties: Design thinking: I am well-versed in the design thinking methodology and use it to guide my team\'s work on innovation journeys. Innovation journeys: I excel at leading teams through the innovation journey process, from ideation to implementation. User experience: I am passionate about creating user-centered designs that meet the needs of both clients and end-users. Client relationship management: I am skilled in building and maintaining strong relationships with clients to ensure successful project outcomes.

Experience

1. Senior Design Strategist

   Infosys

   Mar 2017 — Present

   Integrating design thinking with advanced technologies to help clients produce and scale products that are simultaneously desirable to users, feasible to execute, and economically viable. Below, are select projects that I have led and driven during my tenure at Infosys:

Education

• Michigan State University - Eli Broad College of Business

  Bachelor of Arts - BA, Finance

• Kalamazoo College

  Freshman year, Liberal Arts

• Institute of Design (ID)

  Master’s Degree, Design Planning

  2004 — 2006

Skills

• Design Management
• User Experience
• Innovation Management
• User Scenarios
• Web Design
• User Research
• Strategy
• Product Development
• Concept Development
• Creative Direction
• Leadership
• Product Innovation
• Business Strategy
• Strategic Thinking
• Customer Insight
• User-Centered Design
• Persona
• Brand Architecture
• Innovation Consulting
• Rapid Prototyping
• Ethnography
• Usability Testing
• Design Strategy
• Strategic Consulting
• User Experience Design
• Information Design
• Qualitative Research
• Information Architecture
• Interaction Design
• Digital Strategy
• Entrepreneurship
• Design Thinking
• Experience Design