Doug M.

About Doug M.

An established program manager with 8+ years of proven experience overseeing the end-to-end lifecycle of complex enterprise projects and programs. Expert in stepping into challenging, highly visible projects, including leading successful turnarounds of struggling programs. Adds value to an organization through strong leadership, providing the coaching and mentoring necessary to ensure teams hit all internal and external benchmarks, goals, and Key Performance Indicators (KPI). Areas of expertise: Project Management, IT Project Lifecycle, Scrum, Value-Added Leadership, Requirements Analysis, Team Building & Mentoring, Client Relations & Presentations, System Migrations/Integrations, Project Scheduling, Business Planning, Vendor Management, Process Design, Process Improvements, Application Lifecycle Management.

Experience

1. Program Manager - Digital Transformation

   Metropolitan Washington Airports Authority

   Apr 2023 — Present · Washington, DC, US

   Provides strategic direction for a Digital Transformation Plan, including implementing large-scale transformations, product adoptions, and enterprise architecture requirements to deliver integrated digital products like content/digital asset management, customer data, web, mobile, and digital signage for personalized, omni-channel experience.

Education

• University of Maryland Eastern Shore

  Bachelor of Science (B.S.)

  2009 — 2015

• University of Maryland University College

  Master of Business Administration (MBA)

  2017 — 2018