Doug Carter

Customer Delivery Manager @StarTech.com

London, ON, CA

Coordinate cross-functional teams to ensure timely and efficient delivery of products to customers.Drive strategic outcomes focused on customer experience, sales pipeline growth, and bid win rate improvement.Act as a key liaison across internal teams including Sales, Product, Vendor Management, and Customer Success.Manage project budgets and provide financial oversight and reporting to senior leadership.Build and maintain strong internal relationships to support seamless execution and alignment.Proactively identify and mitigate risks, ensuring smooth delivery and issue resolution.Provide regular updates and project reporting to senior and executive stakeholders.Champion a customer-first culture through a collaborative approach.

Western University

Bachelor of Management and Organizational Studies (BMOS), Finance and Administration

Smith School of Business at Queen's University

Learning to Lead Program