Douglas Bargas
Senior Process Consultant and Business Analyst @CIBC
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WORK HISTORY
Senior Process Consultant and Business Analyst @CIBC
Toronto, ON, CA
Responsible for operationalizing key compliance processes, using process mapping and MS Power Automate to reduce waste, eliminate rework, and mitigate non-compliance risks.
EDUCATION
Escola EDTI
Six Sigma Lean Green Belt, SixSigma Lean Green Belt
LCC of British Columbia
Post-secondary, Leadership
Fatec Campinas - Faculdade de Tecnologia de Campinas
IT management, Information Technology
Centennial College
Graduate Certificate Program, Project Management
SKILLS
ABOUT DOUGLAS BARGAS
Doug has built a solid and diverse career in IT Service Management (ITSM) with a strong foundation in both technical support and management. Starting his career at a young age, he\'s gained a wealth of experience across multiple facets of ITSM, from hands-on support roles to leadership positions focused on continuous improvement and implementation. His journey reflects a deep understanding of IT processes and a commitment to driving efficiency and excellence in service delivery. Doug is seen as a seasoned professional with a strategic mindset, capable of managing complex projects and leading teams toward achieving business goals.
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