Douglas Tonto

About Douglas Tonto

I am adaptable and creative individual with a diverse background that includes healthcare, managed care contracting, assigned to senior executives, business development and Public Safety (Fire, EMS and Law Enforcement). I have experience in staff and project management, complex issue resolution, troubleshooting, territory management, client relationship, healthcare claims review and reprocessing, identifying incorrect billing practices, researching potential healthcare fraud, abuse and misuse, litigation support, data analysis, crime analysis, law enforcement investigation support and emergency response and preparation. Demonstrated strengths in:A.) Identifying client (internal and external) needsB.) Writing/communication C.) Training and education D.) Community/client engagement E.) Leading teams with both direct and indirect reporting responsibilities F.) Employee development, training and mentoringG.) Logistics, Travel and Event PlanningH.) Public SpeakingI am dedicated to always seeking efficient methods to improving results while maintaining superior service and quality.

Experience

1. Cold Case Foundation

   Dec 2020 — Present

   Provide criminal investigative analysis of unsolved cases by conducting an in-depth review of all the files, interviews, statements, crime scene photos, autopsy/ME reports, forensic/lab results and all relevant information associated with the open investigation. Prepare an extensive written report and provide the report/analysis to the requesting agency and/or party.

Education

• University of North Florida

  Master's degree, Public Administration

• University of North Florida

  Bachelor's degree, Criminal Justice/Law Enforcement Administration