Douglas Richard

Senior CRM Coordinator at Washington Commanders

Role
Senior Crm Coordinator at Washington Commanders
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

Experience

  1. Senior Crm Coordinator

    Washington Commanders

    May 2024 — Present · Landover, MD, US

    Responsible for assisting \"CRM Analyst\" with day-to-dav Microsoft Dynamics administrationincluding data entry, data cleansing, user supportand training for new and existing users- Efficiently route prospects to sales staff andmonitor CM activity- Support the digital marketing team by pullingcomplex segments for email distribution.Document, maintain, and support workflows,views, and reports inside Microsoft Dynamics- Monitor and support the collection andmanagement of all customer-related dataemploying data governance methodologies toensure cleanliness of fan database and itsappropriate use- Assist with project management and developmentof CRM capabilities roadmap, implementation ofnew CRM technology, and the automation ofsystem and list processes.

Education

  • PennWest California

    Bachelor of Science (B.S.), Sports Management

    2009 — 2013

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Douglas Richard — Senior Crm Coordinator at Washington Commanders in Pittsburgh, PA, US | Unifers