Douglas Gutierrez
- Role
- Delivery Manager at TEKsystems
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Douglas Gutierrez
Experienced and award-winning Call Center Manager with decades of leadership experience…
Experience
Delivery Manager
Jan 2021 — Present
Delivery Manager-Newark, TX Current • Successfully lead several projects including Paycheck Protection Act Small Business Loans BofA, Covid Tracing and Southwest Airlines Tech Support. • Recruited, retained, and grew high potential talent for project roles with in the 3 organizations I supported. • Recognized service opportunities as a supplier creating exceptional client satisfaction. • Managed all financial and performance dashboards presenting trending information to Executive Stakeholders.
Skills
- Leadership
- Team Building
- Customer Service
- Call Centers
- Sales
- Management
- Financial Services
- Training
- Process Improvement
- Banking
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