Douglas Ferreira
Fixed Operations Director at Performance Auto Group NJ. (Multiple Rooftops)
- Role
- Fixed Operations Director at Performance Auto Group Nj
- Location
- East Hanover, NJ, US
- LinkedIn followers
- 500 followers
About Douglas Ferreira
Performance Auto Group has benefited from over five years of leadership in fixed operations, warranty management, and customer satisfaction strategies. Contributions focus on optimizing service processes, ensuring compliance with warranty protocols, and fostering a culture of continuous improvement. Collaborating with cross-functional teams, the organization has realized enhanced operational efficiency and improved customer retention. By leveraging deep expertise in fixed operations and warranties, efforts support the company\'s mission to deliver superior automotive service experiences.
Experience
Fixed Operations Director
Sep 2025 — Present · NJ, US
Skills
- Automotive Aftermarket
- Automobile
- Retail
- Warranty
- Dealer Management
- Customer Retention
- Customer Service
- Marketing Strategy
- Customer Satisfaction
- New Business Development
- Automotive Infotainment
- Pricing
- Sales Process
- Team Building
- Management
- Sales Management
- Automotive
- Automotive Technology
- Leadership
- Microsoft Excel
- Profit
- Dealers
- Automotive Repair
- Business Development
- Negotiation
- Vehicles
- Microsoft Office
- Sales
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