Douglas Brewer

A detail oriented, organized, and customer centric professional that enjoys collaboration, and process analysis and improvement.

Role
Csr Franchise Support Representative at Homes & Land
Location
Livingston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Douglas Brewer

I\'ve held various Management, Franchise Support, Customer Service, and manufacturing…

Experience

  1. Csr Franchise Support Representative

    Homes & Land

    Oct 2000 — Present · Tallahassee, FL, US

    Account Manager for Homes & Land, Commercial, and GoWaiter Accounts.Manage 50+ Homes & Land Franchise accounts, 25+ GoWaiter Franchise accounts, and 100+ Commercial print publications.Managed day to day communications with Clients.Wrote Technical job specification.Communicate with plant and Management as to status of Accounts.Was point person on procedure manuals, Customer manuals, and numerous special projects.Trained other staff on job costing system.Estimating and mailing back up person

Education

  • Lake Michigan College

    Associate's Degree, Associate In Arts

    1982 — 1985

Skills

  • Bindery
  • Advertising
  • Digital Printing
  • Safety
  • Budgets
  • Direct Mail
  • Quality Control
  • Development & Delivery of Training
  • Catalogs
  • Lead Generation
  • Procedure Manuals
  • Estimating
  • Marketing Strategy
  • Publishing
  • Sales Presentations
  • Social Networking
  • Social Media Marketing
  • Purchasing
  • Pre-Press
  • Time Management
  • Marketing
  • Bulk Mailing
  • Sales Operations
  • Customer Retention
  • Customer Service
  • Press
  • Management
  • Team Building
  • Online Marketing
  • Trade Shows
  • Sales
  • Microsoft Office 2007
  • Print
  • Online Advertising
  • Technical Writing
  • Shipping
  • Marketing Communications
  • Account Management
  • B2b
  • Direct Marketing

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Douglas Brewer — Csr Franchise Support Representative at Homes & Land in Livingston, TX, US | Unifers