Doug Krantz
Cross Functional Services Lead: Major Incident, Incident, Problem, and Change Management
- Role
- Process Lead Major Incident, Incident, Problem, and Change Management at Cognizant
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Doug Krantz
Cross Functional Services Lead with over 13 years of experience in technical support…
Experience
Process Lead Major Incident, Incident, Problem, and Change Management
Feb 2025 — Present · Pittsburgh, PA, US
Education
Butler University
MM, Music
1986 — 1987
Indiana State University
BA, Music
1977 — 1981
Skills
- Vendor Management
- Time Management
- Technical Support
- Business Analysis
- Leadership
- Training
- Team Leadership
- Change Management
- Team Building
- Management
- Information Technology
- Incident Management
- Software Documentation
- Call Center
- Sql
- Visio
- System Administration
- Process Improvement
- Microsoft Office
- Analysis
- Active Directory
- Help Desk Support
- Customer Service
- Call Centers
- Databases
- Outsourcing
- Business Process Improvement
- Service Desk
- Troubleshooting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.