Doug Smith

About Doug Smith

We can all work smarter by listening, learning and collaborating together. By leveraging data, innovation and a collective mindset, I firmly believe enterprises can transform their cultures for the better. Throughout my career, I\'ve met hundreds of talented individuals who I\'ve shared common experiences with and acquired many skills: In-depth knowledge of data management/ governance concepts, approaches, and tools and the role of data governance in successful implementation of data strategy Ability to effectively drive people, processes and technology change in a dynamic and complex operating environment Effective relationship skills, including the ability to negotiate between stakeholders across the organization to drive solutions and build consensus

Experience

1. Sr Manager Market and Competitive Intelligence

   Ricoh USA, Inc.

   May 2022 — Present · Parsippany, NJ, US

   Executive Strategy & Vision: Collaborates directly with the CMO to shape Ricoh’s corporate, portfolio, and M&A strategies, while regularly briefing key stakeholders on market trends and competitive dynamics. Strategic Thought Leadership: Leads the Market and Competitive Intelligence team to serve as strategic partners to key organizational functions including Marketing, Digital Services Center, and Sales, aiding Ricoh\'s digital transformation. Team Management & Development: Cultivates a high-performing, agile team of market analysts and strategists. Fosters a culture of hypothesis-driven, output-focused research, while mentoring team members for professional growth. Research & Insights: Oversees a wide range of research initiatives such as market sizing, industry primers, competitive analysis, and investment hypotheses. Operational Efficiency: Evaluates and invests in advanced research tools and technologies to amplify team productivity and research quality. Communication & Stakeholder Engagement: Establishes regular cadences and creative mediums like SharePoint, newsletters, and presentations to disseminate key market insights across the organization. Vendor & Budget Management: Handles ongoing vendor relations, optimize research and tools budgets, and realign spend based on strategic priorities. Global Synergy: Liaise with the Global Analyst Relations team to coordinate activities to enrich the quality and reach of market intelligence.

Education

• University of Delaware

  Bachelor of Science - BS

  2003 — 2007