Doug Evans

About Doug Evans

I build business through effective marketing and communication strategy and a versatile…

Experience

1. Communication Adviser

   Fiserv

   Jan 2019 — Present · Columbus, OH, US

   Primary client communications business partner for $1B+ division of the world’s largest provider of online and mobile banking technology.• Manage multiple communication projects concurrently to inform clients of product, operations, security and system maintenance enhancements. • Transformed the role of client communications by building relationships with product owners and client service teams to ensure representation upstream in the project lifecycle. • Expanded personal role to become a go-to resource for improving client-facing processes.• Developed enterprise standard for production and promotion of client self-service video tutorials.• Accelerated the organization’s transition to collaborative technology such as Teams and Office 365 by authoring #WorkingSmarter articles, preparing videos and delivering live presentations.

Education

• Miami University

  B.S.

• Capital University

  MBA

Skills

• Entrepreneurship
• Corporate Communications
• Customer Relationship Management (Crm)
• SEO
• Strategy
• Cross-Functional Team Leadership
• Marketing Strategy
• Product Management
• New Business Development
• Relationship Building
• Solution Selling
• Email Marketing Software
• Marketing
• Product Launch
• Brand Development
• Strategic Communications
• B2b
• Direct Marketing
• Advertising
• Demand Generation
• Business Development
• Public Relations
• Internal Communications
• Communication
• Digital Marketing
• Lead Generation
• Business-to-Business (B2b)
• Sales
• Market Research
• Editing
• Leadership
• Email Marketing
• Strategic Planning
• Go-to-Market Strategy
• Search Engine Optimization (SEO)
• Product Marketing
• Social Media Marketing
• Creative Problem Solving
• Enterprise Software
• Salesforce.com