Doug Wong

About Doug Wong

Currently I am with with Sedgwick Claims Management as a Regional General Adjuster, managing as the Lead Adjuster on multiple TPA’s for Commercial and Residential Insurance Carriers. My specialties are coverage reviews for the BOP 03 Businessowners Coverage Form, the CP 10/CP 1030 Building and Personal Property Coverage Form/Causes of Loss Special Form, CP 30 Business Income (and extra expenses) Coverage Form, various Inland Marine Forms and Manuscript Policies. I was chosen to attend special meetings and conferences as a high performer of Sedgwick. I also mentor fellow IA’s and lead coverage classes on a regular basis. I have excellent Xactimate estimating skills and I’ll write a few $500k-$1M sheets a year to keep my skills sharp. The best part of my job is helping insured’s, mentoring co-workers and being a liaison with the insurance carriers where I work directly with th Claims Directors/Managers/COO’s who have the authority to make decisions.I was named a Legend of the Company in Farmers Insurance Large Loss for claims handling volume 2 years in a row. Numerous customer Service Awards from Farmers Insurance. Average audit scores 95%+. First Choice Responder to CAT Claims. Preferred Adjuster by Litigation and Legal departments. Sought after to review commercial liability claims for Liability department.My superpower is I’m a fast learner, team player, willing to put in the hours, that I make any team I’m on stronger, I have a sense of humor and if we have to be in a car for 8 hours straight, we would both enjoy the car ride and the time we were able to get to know each other.

Experience

1. Regional General Adjuster

   Sedgwick

   Sep 2021 — Present · San Francisco, CA, US

   Lead Adjuster TPA for multiple commercial and residential insurance carrier programs. Specializing in Commercial and Residential coverage reviews. Skilled in xactimate estimating program. I also mentor co-workers and lead coverage classes on a regular basis. I average 3-4 thank you letters a month from insured’s, even on declinations, this is due to my communication skills and empathy.

Education

• California State University-Sacramento

  Bachelor of Arts (B.A.), Public Administration