Doug Willoughby
- Role
- VP of Member Experience at Thrive Market
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Doug Willoughby
Experienced senior leader with a history of success across multiple industries…
Experience
VP of Member Experience
Jan 2017 — Present
Education
The Ohio State University Fisher College of Business
Marketing
University of Detroit Mercy
BA, Economics
Mott College
AS, Business Management
Skills
- Inbound Marketing
- Outsourcing
- Call Center Development
- Lead Generation
- Creative Direction
- Strategy
- Customer Retention
- Strategic Partnerships
- Product Management
- Process Improvement
- Account Management
- Call Centers
- Project Management
- Customer Relationship Management (Crm)
- Call Center
- Vendor Management
- Marketing Strategy
- Management
- Cross-Functional Team Leadership
- Strategic Planning
- Contact Centers
- Customer Experience
- Direct Marketing
- Salesforce.com
- Business Process Improvement
- Customer Acquisition
- Program Management
- Forecasting
- Sales Management
- New Business Development
- Crm
- Sales
- Operations Management
- Customer Service
- Marketing
- Business Process
- Leadership
- Team Leadership
- Product Launch
- Time Management
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