Doug Vrooman

Sr Technical Services Advisor @Petro-Canada Lubricants

Albany, NY, US

My responsibilities include, but are not limited to the following:• Investigate and resolve product application problems by conducting root cause analysis, while working with internal groups to resolve perceived product quality issues• Conduct plant lubrication surveys using electronic and documented reports• Manage customer acceptance tests and field trials for the development of new product launches• Represent our organization as the technical and business subject matter expert for all segment product applications• Develop and present technical presentations and training seminars to customers, distributors, and our staff• Provide industry-specific field knowledge to internal groups regarding product performance, customer needs and industry trends• Work with approved contract and internal labs to develop and support oil analysis programs• Support original equipment manufacturer (OEM) product approvals for updating of the OEM approvals and specifications databases• Provide back-up technical support to other technical services advisors in other geographies and segments as required

Sharon Springs Central School

Business, Management, Marketing, and Related Support Services

NORIA

MLA I & II, Machine Lubbrication Analyist

STLE

OMA - Oil Monitoring Analysis, Lubricants

STLE

CLS, Lubrication Specialist