Doug Smith

Retired

Role: Director, Board of Directors at Midcoast Federal Credit Union
Location: Auburn, ME, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Doug Smith

Innovative forward thinking leader with demonstrated success in achieving corporate goals by aligning people, process and technology across multiple functions and locations. Proven track record of implementing improvements to customer experience, client relationships, operational expense, productivity and risk mitigation. Driven operational excellence through talent development, continuous improvement, innovation and efficiency. Passion for developing leaders, engaging employees and effective implementation of meaningful change in a customer centric culture. Extensive merger and acquisition experience.

Experience

Director, Board of Directors
Midcoast Federal Credit Union
Mar 2025 — Present · Freeport, ME, US
Representing the best interest of Members, while maintaining the financial strength of the Credit Union. Provide oversight of the Credit Union\'s safety and soundness, monitor mission attainment, and inform the strategic direction.

Education

South Portland
High School
Center for Creative Leadership CCL
Leadership Development Program (LDP)
University of Virginia Darden School of Business
Management Development Program
Husson University
Bachelor’s Degree

Skills

Health Insurance
Life Insurance
Lean Six Sigma
Banking
Customer Service
Risk Management
Change Management
Claim
Business Process Improvement
Underwriting
Management
Team Building
Project Management
Strategic Planning
Call Center
Business Analysis
Disability Insurance
Insurance
Sales
Organizational Development
Accident
Call Centers
Team Leadership
Leadership
Term Life Insurance
Strategy
Process Improvement
Employee Benefits
Lean Management

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@midcoastfcu.me
Personal email
•••••@•••••.com
Direct dial
+19•••••••11

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Current company

Midcoast Federal Credit Union

Financial Services · 53 employees · Founded 1956 · Freeport, Maine, United States

About Midcoast Federal Credit Union: Midcoast Federal Credit Union is a not-for-profit financial cooperative, owned by our Members who are residents, relatives, or people employed by numerous businesses throughout the Midcoast Region of Maine. Midcoast Federal Credit Union serves the communities of Sagadahoc, Lincoln and Knox counties along with residents and businesses in the towns of Brunswick, Harpswell and Freeport. In addition, the Credit Union expands its reach by being part of the national CO-OP Shared Branch Network and SURF, the largest surcharge-free ATM network in Maine! Federally insured by NCUA | Equal Housing Lender Our Mission: Empowering Member and community success through financial education, technology and service excellence. Our Core Values: Concern for Community We are part of a community and we will work for its sustainable development through active participation, volunteerism and financial support. We will know our Members personally and treat them and each other with respect and dignity. We will demonstrate empathy for those in need and strive to be an active force in our community. Commitment to Education We are committed to educating our Members and ourselves on how to be successful in achieving our financial objectives. We will utilize the tools available to us to instruct our members to be engaged and informed consumers of financial services. We will invest in the professional development of our employees to enhance their value to our Members. Honesty and Integrity We will perform our duties with the highest level of honesty and integrity. We will maintain our Members’ information with the strictest of confidence, ensure its accuracy and security. We will conduct ourselves in a professional manner and protect and respect our Member’s privacy. We will operate with transparency and maintain clear and open lines of communication with our Members and each other.

midcoastfcu.me

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About Doug Smith

Experience

Director, Board of Directors

Education

South Portland

Center for Creative Leadership CCL

University of Virginia Darden School of Business

Husson University

Skills

Find verified contacts for anyone on LinkedIn