Doug Mielke

MBA I Veteran I HR Leader I Project Leader

Role
People Operations Manager at Upwork
Location
Norfolk, VA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Doug Mielke

People and Culture leader with 10+ years of experience that includes domestic and global workforces at the pre-IPO, IPO, and Federal level. Education Master of Business Administration from The University of Arizona | Graduated 5/2021 | Areas of Excellence • Project Leadership • Strategic Planning • Resource Allocation • Communication • Program Management • Training & Professional Development • Relationship Building • Website Development •Tableau/R/SQL/Python • Personnel Management • Leadership • Regulatory Compliance • Asana / Jira • Payroll Management • Executive Training • Onboarding • Offboarding • DE & I Training • CRM • Salesforce • Sales Leadership • Account Management • Full Sales Cycle

Experience

  1. People Operations Manager

    Upwork

    Feb 2023 — Present

    Develop and implement employee engagement and experience initiatives to understand the needs of 100% remote, hybrid, and various dislocated workforces and reduced employee turnover from 3.5% to 2%. Provide executive level reporting using Tableau and other data analytic tools from HRIS to increase C-Suite engagement in employee programs, recruiting, and compensation analysis. Closely partner with PMO and IT business verticals to strategically facilitate change management across organizations leading to reductions in project creep. Manage functional implementation team to ensure various payroll and project management systems are properly implemented to include: Rippling, BambooHR, Gusto, and JustWorks. Provide training and functional understanding for the leadership team in topics such as FLSA, FMLA, EEOC, ADA and various other Federal and local labor laws. Facilitate and lead all aspects of FMLA and ADA leave and accommodation requests based on local, state, and federal guidelines. Process bi-weekly, month, and commission based payrolls for SMB’s with up to 200 FTE with a variety of payroll systems to include: JustWorks, Trinet, Gusto, Trax, and Paycor.

Education

  • Thomas Edison State University

    BSAST in Energy Systems & BSBA in Accounting, Accounting and Finance

    2014 — 2016

  • Georgetown University

    Master of Professional Studies, Human Resources Management

    2023 — 2025

  • University of Arizona, Eller College of Management

    Master of Business Administration - MBA

    2019 — 2021

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Doug Mielke — People Operations Manager at Upwork in Norfolk, VA, US | Unifers