Doug Ketner

Customer Success | Account Management | Field Service Management | Retail Management

Role
Manager, Global Customer Success at Servicepower
Location
Roselle, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Doug Ketner

Experienced Customer Success professional with 9 years working in the SaaS industry…

Experience

  1. Manager, Global Customer Success

    Servicepower

    Apr 2025 — Present

Education

  • Northern Illinois University

    Business

    1995 — 1997

  • College of DuPage

    General Studies

    1992 — 1995

Skills

  • Leadership
  • P&L
  • Store Management
  • Sales Management
  • Account Management
  • Retail
  • Profit
  • P&L Management
  • Inventory Management
  • Inventory Control
  • Coaching
  • Sales
  • Team Building
  • Management
  • Training
  • Customer Satisfaction
  • New Store Openings
  • Budgets
  • Merchandising
  • Performance Management
  • Employee Training
  • Strategy
  • People Development
  • Visual Merchandising
  • Big Box
  • Sales Operations
  • Customer Retention
  • Store Operations
  • Hiring
  • Retail Sales
  • Customer Service
  • Driving Results
  • Associate Development
  • Loss Prevention
  • Strategic Partnerships
  • Team Leadership
  • Time Management
  • Team Management
  • Customer Experience

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Doug Ketner — Manager, Global Customer Success at Servicepower in Roselle, IL, US | Unifers