Doug Hausken
Salesforce CRM Manager
- Role
- Salesforce Crm Manager at Infopro Digital
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Doug Hausken
Highly accomplished and results-oriented Salesforce professional with over 5 years of dedicated experience in CRM administration, development, and strategic management. Proven leader in designing and implementing complex Salesforce solutions, with a strong focus on Salesforce Revenue Cloud (CPQ & Billing), custom development, and stakeholder collaboration. Recognized as the \'Employee of the Year\' for strategic contributions that drove business efficiency. Seeking a Senior Salesforce Administrator or management position to leverage a unique blend of technical expertise and executive leadership to optimize organizational performance.
Experience
Salesforce Crm Manager
Jun 2022 — Present · Nashville, TN, US
Design, configure, and manage the Salesforce Revenue Cloud (CPQ & Billing) platform, enabling streamlined pricing, guided selling, and automated quote-to-cash processes.• Acts as the lead administrator and developer, overseeing the full Salesforce org lifecycle from requirements gathering to solution implementation.• Collaborates with key stakeholders across sales, finance, and operations to translate business requirements into robust Salesforce solutions, enhancing user efficiency and business outcomes.• Monitor existing Salesforce integrations with other platforms, as well as test and implement new integrations as they arise.• Maintain the overall health of the Salesforce environment and carry out actions that are needed, including using SQL queries.• Named employee of the year for the United States region (July 2025).
Education
New York University - Wagner School of Public Service
Master of Public Administration - MPA, Public Policy Analysis, Public & Nonprofit Management
2004 — 2006
Dordt University
Bachelor of Arts - BA, Philosophy
1994 — 1997
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