Doug Clayton

About Doug Clayton

My goal in life professionally is to succeed above and beyond on whatever task is in…

Experience

1. Senior Account Executive

   MedMutual Protect

   Dec 2022 — Present · Chattanooga, TN, US

   Manage account activity and develop relationships with account brokers/contacts in order to grow business. Work with brokers and group contacts to establish a strong implementation and enrollment strategy to ensure a successful launch of the account. Effectively address all questions/concerns etc. from the client and/or producer(s). Monitor and manage the premium collection and reconciliation process to ensure clients are current with their premium payments- Manage two employees currently who assist me with all aspects of the day-to-day business. Train and work with each daily to manage their time and body of work- Provide reports to accounts and analysis of marketing campaigns within each account; continually analyzes project and program results, providing periodic summaries and updates to management; maintains a thorough record of the results of all active campaigns in Salesforce.com and reporting those results to management; develop on-going strategic recommendations for accounts- Improve account retention and persistency. Serve as the internal liaison for all account issues on Kemper Benefits business. Maintain strong a relationship with appropriate account contacts; keep up with current events within the accounts; keep accounts satisfied; recognize when an account is in jeopardy & ask for internal assistance if needed- Researches the marketplace, organization, client & outside sources for new ideas and opportunities; develop those opportunities into partner relationships- Submit all renewal process paperwork prior to the client renewal term. Ensure paperwork is complete and correct prior to submitting to the Kemper Service Center. Partner with Underwriting to ensure proper sign-off of client renewal- Work on special projects as assigned by my superiors. I have the trust of those within the company to complete these projects in a timely manner with accuracy. As a leader, work with other team members as needed to get the project delivered as requested

Education

• Berry College - Campbell School of Business

  Bachelor of Science - BS

Skills

• Pricing
• Sales Operations
• Customer Service
• Logistics
• Golf
• New Business Development
• Baseball
• Trade Shows
• Property & Casualty Insurance
• Interpersonal Communication Abilities
• Selling
• Management
• Microsoft Office
• Sales
• Marketing Strategy