Dotun Brown

Director of Operations @Lahdaa

GB

As DofO at Lahdaa, I spearhead product development for platform features supporting critical customer journeys, increasing engagement by about 30% and improving renewal rates by 15% by aligning product strategy with customer needs.I lead cross-functional teams in UX, BI, and engineering to deliver high-impact features, reducing operational bottlenecks by 20% and increasing delivery speed by 25%.I also manage product roadmaps and backlogs, achieving 98% alignment with organizational goals and improving overall customer satisfaction.