Apurva Doshi

Sr Vice President - HDFC Bank - Digital Engagement | Dialers | Projects | Stressed Asset mgnt | Collections | Innovations

Role
Senior Vice President i at HDFC Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. Senior Vice President i

    HDFC Bank

    Dec 2023 — Present · Mumbai, IN

Education

  • Jai Hindu jobs

    B. Com, Commerce

    1996 — 2001

  • United Business Institutes, Brussels

    Master of Business Administration (MBA), Information Technology

    2012 — 2013

  • L. G. Haria High School

    SSC, Schooling

    1986 — 1996

  • C-DAC

    Post Grad Diploma in Computer Application, Software Development

    2001 — 2001

Skills

  • Call Centers
  • Siebel
  • Customer Experience
  • Customer Relationship Management (Crm)
  • Data Science
  • Vendor Management
  • Cisco
  • Crm
  • Contact Strategies
  • Cti
  • Unified Communications
  • Ms Project
  • Ivr
  • Contact Center Strategy
  • Workforce Management
  • Customer Engagement
  • Aspect
  • Enterprise Software
  • Contact Centers
  • Inbound Marketing
  • Predictive Dialers
  • Genesys
  • Visio
  • Pre-Sales
  • Tableau
  • Python
  • Crm Software
  • Acd
  • Avaya
  • Strategy
  • Project Management
  • Outsourcing
  • Voip
  • Deep Learning
  • Business Analysis
  • Collections Management
  • Machine Learning
  • Solution Architecture

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Apurva Doshi — Senior Vice President i at HDFC Bank in Mumbai, MH, IN | Unifers