Dorthy Mack
RETIRED
- Role
- Director at Co-Op Solutions
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
About Dorthy Mack
Senior Relationship and Sales Executive with broad experience in all aspects of credit card, debit card, prepaid, retail, commercial card and Lines of Credit processing and PIN/Signature Networks. Direct experience with credit and debit card processing from acquisition to customer service, collections and retention. Interested in executive level positions in financial institutions with a need for hard results in customer service, revenue generation, system optimization, and expense reduction.Proud to be a member of the AACUC, African American Credit Union Coalition. Sits on the Board of the AACUC.Specialties: Client Relations, Consultation, Client Advocate, Customer Service, Solution Identification, Processing Effeciencies for Credit and Debit card programs. Debit PIN Network expertise.
Experience
Director
Apr 2020 — Present
Education
Pierce College
Associates, Criminal Justice
1981 — 1984
Tacoma Community College
Associates, Accounting
1987 — 1989
Skills
- Cards
- Banking
- Risk Management
- Product Development
- Customer Retention
- Payments
- Customer Service
- Payment Card Processing
- Financial Services
- Crm
- Debit Cards
- Credit
- Networking
- Executive Management
- Process Improvement
- Retail
- Relationship Management
- Product Management
- Customer Relationship Management (Crm)
- Merchant Services
- Credit Cards
- Leadership
- Transaction Processing
- Electronic Payments
- Business Relationship Management
- Business Process Improvement
- Portfolio Management
- Sales
- Program Management
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