Mark Dorsett

About Mark Dorsett

As a global executive, I build and lead high-performance organizations across multiple regions, driving strategic growth, professional services portfolio expansion, and global market penetration. I excel at integrating strategy, operations, and business development to deliver superior results in both start-up and mature enterprise environments. Skilled in P&L management, executive client relationship management, and team leadership, I empower teams, foster inclusive cultures, and guide organizations to scale enterprise software, SaaS, and change management solutions while strengthening client adoption and engagement worldwide. I partner with CEOs and executive teams to translate strategy into measurable commercial outcomes, faster time-to-value for customers, improved retention and upsell, and reliable partner-sourced pipeline. My approach blends disciplined portfolio and delivery management with clear client governance and operational rigor so organizations can grow without losing service quality.What I deliver- Scalable Professional Services and Customer Success organizations that increase retention and monetization- Partner & alliance programs that become repeatable, measurable revenue channels- M&A research, acquisition, integration and go-to-market acceleration to capture value quickly after acquisition- In depth understanding of change management, how people adopt and adapt to changes- P&L leadership and commercial planning that balance growth with margin discipline.Core strengths: Strategy → Execution, Customer Success & Value Realization, Partner Strategy & Management, Professional Services Delivery, Portfolio & P&L Management, M&A Growth Integration, Client Governance, International GTM.Global footprint includes extensive work and on-the-ground experience in China, Japan, India, Latin America, and across Eastern and Western Europe.

Experience

1. Chief Global Officer

   Prosci

   Jul 2021 — Present · Fort Collins, CO, US

   Executive Team member with direct responsibility for global business strategy and results through direct business and strategic partnerships / channel sales to extend Prosci\'s ability to have successful clients across geographic markets and vertical industries. Successfully led the plans to acquire and integrate several companies in line with company strategy growing revenue by over 30% while expanding presence so we can work with global companies where they are.

Education

• Minnesota State Moorhead

  BA, Chemistry

Skills

• Software Development
• Executive Management
• Solution Selling
• Business Planning
• Services Marketing
• Consulting
• Vendor Management
• Leadership Development
• Business Alliances
• Account Management
• Change Management
• Program Management
• Pre-Sales
• Product Launch
• Global Services
• Partner Management
• Management Consulting
• Customer Engagement
• Portfolio Marketing
• Sales
• Cross-Functional Team Leadership
• Management Development
• Go-to-Market Strategy
• Managed Services
• Product Lifecycle Management
• Integration
• Saas
• Cloud Computing
• Management
• Global Service Management
• Strategic Planning
• P&L Management
• Product Management
• Business Strategy
• Strategy
• Professional Services
• Team Leadership
• Leadership
• P&L Responsibility
• Strategic Partnerships