Dorothy Lee
Director of Hosting at Lighthouse
- Role
- Director of Hosting at Lighthouse
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Dorothy Lee
Experienced Operations Manager with a demonstrated history of working in retail and legal services industries. Skilled in Operations Management, Sales, Retail, and Team Building.
Experience
Director of Hosting
Oct 2020 — Present · New York, NY, US
I oversee all operations for the Hosting Department at Lighthouse. The hosting team uploads documents for review, manages running analytics based on search strategies that have been set, enables migrations between vendors and is the first tier of client facing support. I have a team of 4 direct reports that are managers, with an additional 37 US based technicians and 10 offshore technicians. • Works with recruiting to acquire talent, develop strategies for hiring and promotion within the company. • Delegates long term tech projects and oversees project management and execution. • Analyzes team data to find operating efficiencies, to help create best practices to improve teams’ productivity ultimately impacting company EBIDA. • Collaborates with other department with integration projects bringing two separate teams together to function under a single umbrella.
Education
University of California, Riverside
Bachelor of Arts (B.A.), Economics Administration
2011 — 2013
Allan Hancock College
Associate's degree, Business/Commerce, General
2008 — 2011
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