Dorothy Grant

About Dorothy Grant

Throughout my career, I have established a reputation as a resourceful, creative professional with strong track record of delivering innovative ideas, action plans and improvements to organizations. I have excelled in a variety of domestic and global customer facing roles and attribute my success to multilingual communication skills, curiosity, and a natural ability to navigate complex relationships and help adversarial parties reach mutual understanding. I am passionate about travel as well as conservation and protecting natural resources through leveraging science and technology. I am seeking opportunities where I can share my wealth of business, sales, and research experience in an organization that share’s my same values and passions.

Experience

1. Panel Relationship Specialist Research Interviewer Membership Representative

   Nielsen

   Nov 2019 — Present · Tampa/Ft Myers & Remote, FL, US

   At Nielsen, I hold multiple responsibilities including proactively recruiting panel participants and gathering high-level information from Nielsen family research candidates. I quickly build rapport with diverse personalities as well as teams throughout the organization.Additionally, I have expertise in fielding inbound and outbound calls, texts, emails and customer service to retain panel participants for several years which greatly enhances the accuracy and depth of research data. Select accomplishments from my tenure at Nielsen Ensure all data is properly collected, secured, and transferred to operations teams while taking precise care adhering to all security protocol and procedures. Selected to serve as Audio Research Interviewer, which required leveraging exceptional interpersonal communication skills to build trust and collect information from candidates via remote mediums.\'

Education

• Mount Holyoke College

  Bachelor of Arts - BA