Dorothy Dori W.
Project Management Specialist @Shay And Company
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WORK HISTORY
Project Management Specialist @Shay And Company
Milwaukie, OR, US
As the manager of special projects, I oversea both day-to-day customer service operations while researching and designing systems that support long-term business growth. My role acts as the bridge between supporting customer needs and delivering efficient systems and protocols in a warehouse environment. I refine existing SOPs and create new product descriptions to enhance consumer accessibility, future-proofing our growing small business. My role brings structure and streamlines the customer experience.
EDUCATION
University of Portland
Bachelor of Science - BS, Secondary Education and Teaching
Portland State University
Master of Arts - MA, Curriculum and Instruction
ABOUT DOROTHY DORI W.
I am committed to working in service of others and thrive in purposeful environments. My experiences make me adept at engaging positively with diverse stakeholders, celebrating connections, and delivering information clearly, proactively, and with respect. Previous coworkers know me to be detail-oriented, emotionally intelligent, to have high integrity, and a great listener and communicator. My approach to business management is thoughtful and deliberative, consistently kind and solutions-focused, leading to personalized customer experiences.As an educator for almost two-decades, I focused the student experience on applying real-world application of state mathematics standards. I collaborated with local CTE programs and professionals in city government to coordinate to bring learning to life and elevate student voices. During the collaborative process of these projects, I recognized future opportunities to translate these passions to the corporate realm. I am currently seeking employment with purpose, in service of others, where my skills coordinating activities, capitalizing on delivering exceptional customer service.
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