Doris Walker

About Doris Walker

Experienced Revenue Cycle/Billing Director with a demonstrated history of working in the Hospital & Health Care industry. Skilled in Ambulatory Surgery, Microsoft Word, NextGen, ICD-9, and Healthcare Management. Strong accounting professional with a Bachelors of Science focused in Business Administration and Management, General from Aquinas College. Specialty experience:Internal Medicine, Pediatrics, Physical Therapy, Surgical Specialties: Gastrointestinal, Plastics Surgery, Orthopedics, Opthamology, Fertility, Pain Management, and more.

Experience

1. Director Revenue Cycle

   Whatley Health Services

   Jan 2024 — Present · Tuscaloosa, AL, US

   Specific area of responsibilities include revenue cycle training, registration, credentialing, claims management, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file management, and third party revenue cycle vendors. • Oversee the operations of the billing department, encompassing medical billing, charge entry, claims submissions, payment posting, accounts receivable follow-up, and reimbursement management. • Ensure that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol and are following Federal, State, and payor regulations. • Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives for medical cost containment. • Monitors aged accounts and verifies appropriate collections procedures are being followed. • Manages revenue cycle projects at the practice level, such as audits and budgets. • Analyzes claims, utilizations, and medical cost data, regularly provides senior management with Billing/Revenue Cycle status including reports and metrics. • Epic trained-EHR Support Analysis, Revenue Cycle Analysis • FQHC Billing

Education

• Tennessee State University

  Speech-Language Pathology/Pathologist

  1995 — 1997

• Aquinas College

  Bachelors of Science, Business Administration and Management, General

  2001 — 2005

Skills

• Medical Billing
• Healthcare Management
• Outlook
• Nextgen
• Healthcare
• Hipaa
• Icd-9
• Managed Care
• Marketing
• Strategic Planning
• Physicians
• Leadership
• Cpt
• Revenue Cycle Management
• Insurance
• Medicare
• Ambulatory Surgery
• Customer Service
• Training
• Microsoft Office
• Microsoft Word
• Social Media
• Accounts Receivable
• Travel Planning
• Data Entry
• Microsoft Excel
• Powerpoint