Dori Robertson
Franchise Owner | Business Manager | Relationship Builder | Disaster Response Volunteer
- Role
- Franchise Owner at Zoomin Groomin
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Dori Robertson
Transformative leader with 15+ years of experience in business development, sales, marketing, and operations. Specializes in providing go-to-market solutions and influencing decision-making. Increases profitability and achieves organizational goals by driving strategic operational and sales initiatives, building collaborative relationships, and monitoring and analyzing performance.Notable success in developing and implementing sales strategies, gaining and managing new accounts, generating leads, and designing marketing campaigns. Tenacious in leading revenue-enhancing operations, improving efficiency, and delivering high-end customer service and loyalty. Skilled in overseeing complex projects in line with budget, schedule, and scope. Expertise in defining KPIs, monitoring performance against targets, and developing strategies in response. Adept at establishing relationships of trust and transparency to engage multiple key stakeholders/clients and support organization-wide strategic objectives. Business Development | Sales & Marketing | Operational EfficiencyCOMPETENCIES• Sales, Marketing, Operations Management • Consultative/Solutions Sales• Partner/Channel Relationship Building • Business Development | B2B • Planning, Analyzing, Forecasting, Reporting • GTM Strategy, Messaging, Campaigns • Marketing Strategy and Communication• Process and Procedure Documenting and Enhancement• Customer Relations and Retention• Strategic Initiatives Planning and Implementation• International Project Collaboration • Manage Complex Projects and Initiatives
Experience
Franchise Owner
Apr 2024 — Present · Charlotte, NC, US
Education
Strayer University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Commonwealth College, Virginia Beach, VA
Associate's degree, Computer Science
Skills
- Market Research
- Entrepreneurship
- Online Advertising
- Customer Satisfaction
- New Business Development
- Leadership
- Business-to-Business (B2b)
- Management
- Team Building
- Direct Sales
- Customer Service
- Salesforce.com
- Strategic Planning
- Account Management
- Sales
- Email Marketing
- Social Media
- Advertising
- Lead Generation
- Public Relations
- Business Strategy
- Business Development
- Non-Profits
- Marketing Strategy
- Event Management
- Newsletters
- Budgets
- Event Planning
- Product Marketing
- Social Networking
- Trade Shows
- Social Media Marketing
- Marketing
- Strategic Partnerships
- Online Marketing
- Marketing Communications
- Strategy
- Nonprofits
- Competitive Analysis
- Start-Ups
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