Dorien Kelly
Cloud Enthusiast | Enterprise Tech Support | NSBE
- Role
- Enterprise Technical Support at Spectrum
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Dorien Kelly
I’m driven by a passion for technology and problem-solving and believe my background has…
Experience
Enterprise Technical Support
Jun 2025 — Present · Austin, TX, US
Provide high-level technical support and troubleshooting for enterprise-level clients- Assist with network issues, system configuration, and escalation management- Utilize tools and documentation to ensure service quality and customer satisfaction- Collaborate with internal teams to resolve complex technical issues
Education
Texas State University
Bachelor of Applied Science - BASc
Austin Community College
Local Area Network Systems - Cybersecurity Specialization
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