Dorian Darbousset-Chong

MA in International Trade | Fluent in 4 Languages | International Business

Role
Customer Service Representative at Ltcg
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dorian Darbousset-Chong

Currently a customer service representative in the Insurance Industry looking to transition into International Trade and Logistics to apply skills and insights gained through an MA focused on International Business. My specialties include Word, Excel, scheduling, data entry, customer service and interpersonal skills. I have been passionate about languages since childhood and I am fluent in French, English, Mandarin and Italian. I lived in China for almost a decade teaching English and French and selling high end french wines in Beijing for over a year. My passion for languages, culture and travel will be a significant asset in promoting successful international trade and logistical relationships. Bolstered by an MA in International Trade, I am able to bridge different cultures and facilitate communication for successful decision making and negotiations.

Experience

  1. Customer Service Representative

    Ltcg

    May 2018 — Present · Waltham, MA, US

    Coordinate appointments of non-clinical Phone History Interviews (PHI’s); manage 70+ calls/day,Maintain records and process data entry; utilize data management software to accurately track data,Identify and resolve issues and escalations in PHI Problem Queue; communicate tactfully and effectively,Provided assistance to French Speaking (Quebec) and Mandarin speaking clients

Education

  • Université d'Avignon et des Pays de Vaucluse

    Bachelor's degree

    2005 — 2008

  • Chongqing University

    Master's degree

    2014 — 2017

  • Ningxia University

    Non-Degree Program

    2010 — 2010

  • Università degli Studi di Napoli 'Federico II'

    Erasmus exchange

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Dorian Darbousset-Chong — Customer Service Representative at Ltcg in Houston, TX, US | Unifers