Dorena Binonggo
Strategist | CX Advocate | AI Proponent
- Role
- Principal, Strategic Initiatives at Retell
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Dorena Binonggo
I lead high-impact strategic initiatives that drive growth, operational efficiency, and innovation across the organization. My role bridges executive leadership, product, and GTM teams to identify opportunities, design scalable processes, and deliver measurable business outcomes.I help leaders turn “we should automate calls” into a clear, measurable roadmap. As Principal, Strategic Initiatives at Retell AI, I define where AI voice fits, align product/ops/IT, and guide pilots into scaled rollouts. Retell supports businesses and 40M+ call/month. If calls are a bottleneck, let’s connect!
Experience
Principal, Strategic Initiatives
Sep 2025 — Present
Key responsibilities and achievements include:• Strategic Planning & Execution: Developed and executed cross-functional strategies that align product, marketing, and sales objectives with company growth goals.• Operational Optimization: Streamlined workflows and implemented scalable processes that improved organizational efficiency and reduced time-to-market for key initiatives.• Data-Driven Decision Making: Leveraged analytics and AI-driven insights to prioritize initiatives, optimize resource allocation, and measure ROI across projects.• Cross-Functional Leadership: Partnered with executives and team leads to coordinate initiatives spanning product launches, market expansion, and operational transformations.• Innovation & Business Growth: Identified and launched new strategic opportunities, including partnerships, go-to-market pilots, and internal programs that accelerated company impact.• Stakeholder Communication: Presented strategic recommendations and project outcomes to the board and executive team, ensuring alignment and informed decision-making.Key Impact: Enabled measurable improvements in GTM efficiency, supported rapid expansion initiatives, and helped position Retell AI as a leader in [AI-powered storytelling solutions / content intelligence, depending on focus].
Education
University of Pennsylvania – Wharton School
MBA, Strategy & Analytics
Lyceum of the Philippines University
Bachelor of Science in Tourism Management, Tourism Management
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