Dorcas Durodola
Customer Service Sales Assistant @Tesco
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WORK HISTORY
Customer Service Sales Assistant @Tesco
GB
Providing excellent service, being knowledgeable about products, and helping customers find what they need lead to a positive impact on customers’ shopping experience. • Collaborating with colleagues, supporting each other, improved the work environment.• Ensuring shelves are stocked, deliveries are unpacked, and products are managed with care to maintain good presentation in the shop and enhance customer experience. • Being able to work in different areas of the store and manage a variety of tasks eased the workload on fellow team members. • Addressing customer issues and finding solutions, this de-escalated negative situations.
EDUCATION
Trafford College
Electrical and Electronics Engineering
The Manchester Metropolitan University
Bachelor's degree, Business & Technology
ABOUT DORCAS DURODOLA
I’m currently in my first year studying Business Technology at Manchester Metropolitan University. With over 4 years of experience, I have built a diverse employment background across retail, hospitality, and local authority roles, where I have developed strong communication, teamwork, and problem-solving skills.From leading teams in fast-paced environments to delivering excellent customer service and creating digital content strategies. I have consistently demonstrated adaptability, organisation, and attention to detail.I aim to develop my skills, gain industry experience, and contribute to innovative projects. I am seeking placement opportunities where I can bring creativity, energy, and a growth mindset while learning from professionals.
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