Don Virgilio

Experience

1. E-commerce Specialist

   Gbg The Corporate Gift Source, Inc

   Sep 2022 — Present · Trumbull, CT, US

   Manage end-to-end e-commerce order flow across platforms like BrightStores, OrderMyGear, and Cognito Forms, ensuring accurate and timely order processing, fulfillment, and deliveryServe as a primary point of contact for customer service inquiries related to e-commerce stores, providing updates on order status, tracking, cancellations, and issue resolution with a proactive, solutions-driven approachRegularly update site banners and marketing assets to reflect seasonal campaigns, client initiatives, and promotional events, including the launch of discounts and time-sensitive offersDevelop and execute targeted email marketing campaigns via Robly, promoting curated product collections and driving store engagement and conversions

Education

• Cornell University

  Marketing Strategy Certificate, Marketing

  2016 — 2016

• University of Connecticut

  Bachelor of Fine Arts in Art, Illustration

  2010 — 2014

• Institute at Palazzo Rucellai, Florence, Italy

  Study Abroad

  2012 — 2012

Skills

• Quality Control
• Logo Design
• Sales Management
• Budget Management
• Operations Management
• Apparel Industry
• Production Management
• Sales
• Product Delivery
• Fashion
• Direct to Garment Printing
• Lead Generation
• Logistics Management
• Project Management
• Client Relationship Management
• Inventory Management
• Graphic Design
• Retail
• Time Management
• Entrepreneurship
• Production Schedules
• Retail Sales
• Adobe Creative Suite
• Customer Service
• Merchandising
• Visual Merchandising
• Social Media
• Screen Printing
• Apparel
• Store Management