Don Shupe
General Manager of Team Zubricki of the Carolina
- Role
- General Manager at Servpro Of Georgetown And Horry Counties
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Don Shupe
Dynamic, well-informed business leader with twenty + years of excellence in the commercial and residential Fire and Water Damage restoration field. Providing education and expertise to property managers, home owners associations, business owners, homeowners and charitable organizations. Generating quick results in emergency situations while providing the highest level of client service. Putting families back in their homes and companies back in business.
Experience
General Manager
Servpro Of Georgetown And Horry Counties
Jan 2005 — Present
Local, regional, and nationally awarded commercial and residential fire and water restoration company serving both Horry and Georgetown counties.General Manager (2005 – Present): Promoted to establish and achieve long-term and intermediate goals while embracing the newest and best processes and technology. Lead the organization through developing plans with each department to achieve the overall company goals. Coach and evaluate department leaders daily to achieve company goals. Establish processes & procedures which has lead to successful 24 hour/ day catastrophic and emergency services to meet the needs of client base.•Educate and coach staff at all levels to promote a safe, positive, productive work environment.•Certified through the Institute of Inspection, Cleaning and Restoration for smoke, water and mold remediation and mitigation•Drives results through mastery of industry and use of SERVPRO expertise and leading technology.•Utilizing customer experience expertise to offer clients clear communication and follow-up from the first phone call to final job completion.
Education
Indiana University Bloomington
Bachelor of Science - Business, Marketing, Management, Human Resources, International Economics
1991 — 1995
Skills
- Negotiation
- Process Scheduler
- Investment Properties
- Sales Management
- Budgets
- Contract Negotiation
- Customer Service
- Fire Restoration
- Mold Remediation
- Water Damage Restoration
- Project Planning
- Business Development
- Purchasing
- Process Improvement
- Strategic Planning
- Project Management
- Account Management
- New Business Development
- Operations Management
- Renovation
- Contractors
- Construction Management
- Management
- Team Building
- Business Strategy
- Procurement
- Forecasting
- Contract Management
- Construction
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