Donovan Wydner
Director of Client Success at Brierley/Capillary
- Role
- Director of Client Success at Brierley A Capillary Services Company
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Donovan Wydner
I am an agile, innovative, resilient, and results-driven ‘roll-up your sleeves’ ‘get it…
Experience
Director of Client Success
Brierley A Capillary Services Company
Jan 2021 — Present
Consult with clients in multiple industries (Retail, Consumer Product Goods, Convenience/Fuel) on the optimal loyalty and CRM strategies, evolving customer journeys, and program design elements based on business and customer needs. Passionate about enabling clients to leverage member data and technology in implementing business strategies;Accountable for financial and staff forecasting across clients;Manage P&L across multi-million dollar book of business;Trained in Agile methodology.
Education
Temple University
Bachelor of Arts
Skills
- Loyalty Programs
- Market Planning
- Promotions
- Budget Management
- Retail
- Loyalty Marketing
- Direct Marketing
- Debit Cards
- In-Store Marketing
- Advertising
- Multi-Channel Marketing
- Online Marketing
- Creative Direction
- Email Marketing
- Traffic Building
- Building Customer Loyalty
- Marketing
- Digital Marketing
- Relationship Marketing
- Customer Acquisition
- Direct Mail
- P&L Management
- Account Management
- Budgeting
- Campaign Management
- Website Management
- Marketing Strategy
- Creative Development
- Strategic Planning
- Credit Cards
- Integrated Marketing
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