Donovan Williams

About Donovan Williams

Vendor management expert and competitive contract negotiator with 15+ years of experience overseeing third-party supplier programs, managing risk in the financial services industry and driving third-party operational efficiencies that have saved millions of dollars to date. Relationship builder who cultivates and balances critical partnerships with suppliers, lines of business, key stakeholders, and senior leaders. Data-driven analyst of vendor KPI scorecard performance to identify improvements and cost-saving opportunities. Experience implementing supplier monitoring technologies and IT systems. Knowledge of FDIC, FFIEC, CFPB, and OCC compliance, SOX Compliance, GLBA and CCPA, Regulation Z, Regulation B, RESPA, FCRA, BSA, AML, CRA, and HMDA.e: d••••••••@yahoo.comc:(56••••••75

Experience

1. Vice President, Delivery Management

   Instamed, A J.P. Morgan Company

   Nov 2022 — Present · Newport Beach, CA, US

   Execute requirements set forth in the Global Supplier Management Policy and Third-Party Oversight (“TPO”) Standards to provide oversight of third-party engagement(s) for external vendors across various departments. Responsible for managing the full life cycle of vendor engagement, starting with onboarding into the corporate tools, through steady state and offboarding. Act as responsible business representative regarding all TPO requirements over the life of the supplier engagement(s)* Work with the Global Supplier Services (GSS) Broker team to during the onboarding of new engagements including nature of service, data types to be shared with vendor, vendor application details, etc.* Establish and maintain partnerships with internal business owners and interface directly with external vendors * Provide supplier performance management details over the course of the engagement as per TPO policy * Provide supplier exit plan details as per TPO Policy * Perform an annual recertification of all reference data over the course of the supplier engagement * Participate in any Supplier Control Assessments run by the Supplier Assurance Services (SAS) team as the line of business representative * Proactively raise any changes/amendments to supplier engagements and manage through COMPASS process to reflect updates * Perform invoice and payment reviews and approval as needed * Participate in contract negotiations and renewalsPerform duties and responsibilities as an Application Owner, including:* Follow CIB’s Permit-to-Build and Permit-to-Operate control processes outlined in Technology Development Rulebook that guides successful application onboarding * Ensure all aspects of running and maintaining an app are compliant with JPMC policies and procedures * Monitor changes in JPMC policies and procedures and ensure application adheres to any new guidelines * Accountable for application compliance with JPMC controls

Education

• University of Phoenix

  Bachelors of Science, Business Management

  2004 — 2007

• UC Irvine

  Political Science

  1996 — 1999

Skills

• Executive Management
• Operations Management
• Crm
• Strategic Sales
• Leadership
• Forecasting
• Compliance
• Settlement Services
• Project Management
• Management
• B2b
• Banking
• Credit Scoring
• Consultative Sales Professional
• Credit
• Financial Modeling
• Business Strategy
• Partner, Client, Stakeholder Relations
• Quantitative and Qualitative Analysis
• Process Improvement
• Marketing
• Business Development
• Title Insurance
• Residential Mortgages
• Notary
• Business Analysis
• Vendor Management
• Revenue Growth Generation
• Negotiation
• Finance
• Marketing Strategy
• Sales Process
• Competitive Analysis
• Third Party Vendor Management
• Management Consulting
• Mortgage Lending
• Mortgage Banking
• Appraisals
• Strategic Planning
• Vendor Contracts