Donovan J A.
Manager, Operations - Broker & Money Movement Services @TD
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WORK HISTORY
Manager, Operations - Broker & Money Movement Services @TD
As Manager of Broker & Money Movement Services, I lead a team responsible for overseeing the movement of cash and securities across TD’s brokerage - internal and external platforms. My focus is on ensuring operational excellence, building team capability, and delivering a seamless client experience.Manage and coach a team of officers and a team lead, driving performance, development, and engagement.Oversee money movement functions, including transfers, deposits, withdrawals, and broker-related services, ensuring accuracy, timeliness, reconciliation and compliance.Partner with internal business lines, product teams, and external brokers to improve processes and resolve complex issues.Monitor service delivery and operational KPIs to identify opportunities for efficiency and risk mitigation.Lead training, development, and knowledge-building initiatives to strengthen team expertise.Champion TD values by creating a supportive, client-focused, and high-performing team environment.
EDUCATION
SRM IST Chennai
Bachelor’s Degree, Business Administration and Management, General
Lambton College
Post Graduate, Finance and Wealth Management
Ivey Business School at Western University
Master of Business Administration - MBA
ABOUT DONOVAN J A.
I lead with high standards, clear communication, and a focus on performance. Currently managing key operational functions within TD Bank, I oversee teams across reconciliation and broker/money movement services, driving efficiency, scalability, and execution.Alongside my corporate work, I’ve built and exited ventures, launched an education platform, and continue to invest in projects that blend people, product, and process.What sets me apart: • I’m execution-first, but brand and relationship-aware. • I scale teams with clarity - combining analytical precision with people-first leadership. • I operate with high expectations and a bias for action.Now pursuing a MBA at Ivey Business School, I’m deepening my strategic lens and preparing for executive roles that merge operational excellence with long-term business impact.Always open to connecting with leaders, operators, and builders who value substance over noise.
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