Donovan Burchett

About Donovan Burchett

Building the operational backbone for high-growth tech companies.I lead enterprise applications and ERP strategy across Finance and business operations, with deep expertise in Order-to-Cash for subscription and consumption-based revenue models, Procure-to-Pay, and enterprise integration strategy. I’ve led large-scale programs across ERP, billing, CRM-to-ERP integrations, procurement, AP, and T&E — turning fragmented environments into automated platforms that actually scale.What I care about is building operating infrastructure that grows with the business, not against it: stronger compliance, reliable reporting, and systems that accelerate execution instead of slowing it down.I do my best work in high-ambiguity environments where things are moving fast, controls need to mature, and teams need someone who can think strategically and still get into the technical details.Most companies don’t stall because of their product — they stall when internal systems can’t keep up with growth. I help teams build scalable, automated operating infrastructure before the cracks turn into constraints.Always happy to connect — especially with teams navigating a messy systems landscape and trying to define what “good” looks like.

Experience

1. Director, Business Technology

   Kong

   Jan 2025 — Present · Seattle, WA, US

   Lead enterprise architecture and systems strategy across Kong’s global operational backbone — spanning Finance, Procurement, Workplace, and cross-platform integrations. Own the roadmap and delivery of scalable, automation-first platforms built on integrated data and a modern ERP foundation, enabling reliable multi-entity operations while positioning the organization to leverage emerging AI capabilities for better decision-making and efficiency.Partner with Finance and operational leadership to optimize Order-to-Cash and Procure-to-Pay lifecycles through modern enterprise architecture, systems integration, and process automation.Selected Impact:Led enterprise revenue recognition transformation through NetSuite ARM implementationArchitected and deployed Celigo as the enterprise iPaaS, establishing scalable cross-platform integration frameworkDesigned Salesforce–NetSuite integration architecture to streamline Order-to-Cash operationsModernized Procure-to-Pay, AP, and T&E ecosystem by implementing Zip, Brex, and Navan, replacing legacy Coupa and Egencia stackCore Platforms: NetSuite, Zip, Brex, Navan, Celigo (iPaaS), Pigment, Tesorio, Productiv, Workday, Salesforce